The IT Ministry is reportedly questioning WhatsApp about the reason for Tuesday’s outage.
Both the desktop versions of WhatsApp and WhatsApp Web appear to be similarly impact by the outage. According to reports, the Indian IT Ministry request information from WhatsApp, which is own by Meta. Regarding the causes of the messaging app’s service outage on Tuesday.
Users of WhatsApp had been complaining about being unable to send or receive text and video messages on Tuesday. After over two hours, services had been restored. According to sources, the IT Ministry has urged the business to disclose the causes of the WhatsApp outage. WhatsApp did not respond to a question about the matter that was made via email.
WhatsApp claimed that a “technical fault” was to blame for the outage in a late-night announcement on Tuesday. A spokeswoman for the Meta firm had stated that “the brief downtime was the consequence of a technical fault on our end and has since been fixed.”
The messaging service was down for many users in numerous regions on Tuesday afternoon, according to Downdetector, which records outage complaints. During the Tuesday outage, members of Downdetector flagged over 29,000 reports at one point. According to Downdetector’s heatmap, the issue was affecting WhatsApp users in several major cities, including Delhi, Mumbai, Bengaluru, Chennai, and Kolkata. Soon after, Whatsappdown started trending on Twitter, and many users went there to share amusing memes about it.
According to a report from yesterday, both iOS and Android users of WhatsApp were unable to send messages. When a message has been delivered, WhatsApp normally displays two tick marks instead of one, indicating that it has been delivered. It was confirmed, however, that neither tick marks nor asterisks appear while sending messages in group chats or private discussions.
The outage appeared to have an identical impact on WhatsApp Web and WhatsApp’s desktop apps, which operate independently of an internet connection on a linked phone.